First-party collections for credit unions and lenders

Recover delinquent member balances without sending them to an agency.

Dash automates follow-up on past-due loan and account balances, gives members a self-service way to pay or set up a plan, and keeps the relationship with your institution. Built for lenders with 100+ overdue accounts a month.

Built for institutions that want to keep the member

Delinquent balances age while your collections staff work the phones. Dash works those accounts for you, in your institution's name.

Work every delinquency on schedule

Compliant SMS and email sequences reach members on a set cadence, so your staff handle exceptions and hardship cases rather than first contact.

Let members cure the balance themselves

A self-service portal with payment plans, so a member can bring an account current without calling during branch hours.

Keep the member relationship

Every touchpoint carries your institution's name, not an agency's. Escalate to an integrated partner agency in one click, and only when the math justifies it.

Dash customers recover 20 to 50% of balances placed, against a roughly 9% industry average for third-party agencies. Dash charges a 5% transaction fee on amounts collected plus a flat monthly platform fee, rather than a 20 to 50% commission on whatever an agency recovers.

Run the numbers on your own book

Dash provides consent management, audit logs, configurable outreach cadences and per-state opt-out handling, with FDCPA, CFPB Regulation F and TCPA aligned outreach across every channel.

Recover delinquent member balances without sending them to an agency.

Built for institutions that want to keep the member

Work every delinquency on schedule

Let members cure the balance themselves

Keep the member relationship

See what is recoverable from your delinquent balances.

Site

Industries

Resources

Company

Legal